Relevant Skills
PC-Based Hardware: Apple II (incl. IIgs), Apple Macintosh (512e thru PowerPC), IBM (PS/2, ThinkPad, Server, and various other 'PC' platforms), Compaq (portable, desktop, and server platforms) and various other 'PC Compatible' systems (ISA, PCI, EISA, MCA, and VL based).
PC-Based Applications: Conversant with products from most major vendors, such as Microsoft, Lotus, WordPerfect, Claris, Borland, Corel, and others, as well as software tools from Novell, Network General, Symantec/Norton and others.
Multi-User Systems: Responsible for Novell systems installation and support (2.15 thru 5.X), AppleShare, TOPS, OS/2 LAN/Warp Server (Entry and Advanced), Microsoft Windows (3.X, 9X, NT and 2000), Lotus Notes, SCO UNIX, Linux, IBM S/36 and S/390, Unisys mainframes (A-Series), and various networking comm.cabling technologies (10b2/5/T-100bT Ethernet, Token Ring, CAT3/CAT5, Fiber, STP, TDI, Twinax).
Programming: Stand-alone entry-level applications development in Turbo Pascal, Quick-C, and Clipper, Multi-User applications development in R-Base and MagicPC, Webpage layout in HTML, and Webpage enhancements in JavaScript.
Management: Creation and implementation of departmental procedures, interaction with other departmental heads, mediation of internal employee conflicts, diffusion of customer/client complaints, and management of in-house and field install teams.
Training: Creation of various self-study and reference materials, as well as the organization and implementation of training classes.

Experience

International Business Machines, Chicago, IL.: --->Roles & Responsibilities	Technical Consultant, April, 1995 to Present
CompuCom Systems, Inc., Stockton, CA.: --->Roles & Responsibilities	Sr. Systems and Configuration Engineer, February, 1994 to April, 1995
San Joaquin County, Stockton, CA.: --->Roles & Responsibilities	Office Systems Analyst, Public Health Services, January, 1992 to February, 1994
Stockton Savings Bank, Stockton, CA.: --->Roles & Responsibilities	Mainframe Operations, Novell Systems Admin., November, 1990 to January, 1992

Education

C.S.U.S., Turlock, CA.:	B.A. Liberal Studies, Various Computer Courses
Skill Dynamics, Austin, TX.:	IBM OS/2 LAN Server Certification Training
Clarity Technologies, San Jose, CA.:	Netware 4.X Certification Training
Microsoft University, Dallas, TX.:	Windows NT Server 3.50 Training
3Com Corporation, Vienna, VA.:	3Wizard Cert. Training (concentrators, routers, etc...)
American Research Group (ARG), Dallas, TX.:	Intro., Adv., and Troubleshooting Cisco Routers
Qualtec Quality Services, Dallas, TX.:	ISO-9000 Quality Systems Implementation
TSS, West Chester, PA.:	'Launch into Leadership' Management Training
IBM Education & Training, Dallas, TX:	Red Hat Certification Training
IBM Education & Training, Denver & Gaithersburg:	Intro. to OS/390, and Linux for S/390

Vendor Certifications

Microsoft Corporation:	MCPS (Microsoft Certified Product Specialist), NT 3.5X
Novell, Inc.:	MCNE, Infrastructure & Advanced Access
IBM:	CSE (Certified Systems Expert), OS/2 Warp
IBM:	CSE (Certified Systems Expert), OS/2 Warp Server
3Com Corp.:	3Wizard Master (concentrators, hubs, routers, etc...)
Red Hat Corp.:	RHCE (Red Hat Certified Engineer)